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Seeks to empirically connect privatization to TANF program outcomes through multi-level models that incorporate and estimate both individual-level and contextual factors within the state of Florida.

One-Stop services and employment outcomes of Social Security disability beneficiaries in four states that implemented the Disability Program Navigator have been assessed for program effectiveness.

Discusses when and how the Business Value Approach (BVA) framework can be helpful in designing and assessing a workforce service or program.