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Detailed handbook for employers and workforce agencies seeking strategies for closing the skills gap in the United States.

This report examines the characteristics of American workers in the service industry who have low literacy, numeracy, and technology skills and provides employers and policy makers with strategies for improving these skills. This report is...

Analyzes the growth of low-skill service occupations between 1980 and 2005 and the polarization of US employment and wages.

This profile documents how YouthBuild (YB) Philadelphia Charter School (YB Philly) partners with retail businesses to shape the workplace experiences of the young people the organization serves.

Examines current minimum wage policies including the tipped minimum wage and provides evidence to support eliminating the tipped minimum wage in favor of one regular federal minimum wage.